Monday, March 2, 2009
Secretary Donley, along with the Chief of Staff of the Air Force General Norton Schwartz, have been very effective over the last several months on focusing the mission and priorities of the Air Force while revitalizing our relationships with the Senate and Congress, OSD and the Army, Navy and Marines.
I was in the office of the OSD/PA when the White House press release was published announcing that Secretary Donley was staying on. I got a copy of the release and I walked down the 4th Floor E-Ring to let everyone know about the breaking new. To a person, the news was met with great gladness.
And, the Secretary and Chief understand and appreciate the communication mission. Their support of our mission has been staunch and they have been personally active in telling the Air Force story. Most recently they appeared together at the AFA symposium last week in Orlando. That media roundtable--mostly with trade reporters--helped clarify the way ahead for the AF budget and the F-22.
We're looking forward to their remarks at the Worldwide. I know they'll be motivating us as we continue to tackle tough issues in the months ahead.
Tuesday, February 10, 2009
It's Personal
Your first thought might be a plane. Our technology and equipment have been major communication points down through the years. And, why not? We can all picture a squadron of
B-17s lumbering toward a target over Europe, or the F-15 Eagle dominating the skies over Iraq, or B-52s in Linebacker II bombing North Vietnam to the peace table and providing the sound and quake of hope to our POWs in Hanoi.
But the real face of the Air Force is Airmen. The word Airman is a proper noun just like Soldier, Sailor and Marine. Unfortunately, and I don't mean to be negative, we don't always get to shine the light on our Airmen and so we become just another face in the crowd.
Our Airmen have great stories to tell. Check out this NPR story by Tom Bowman on a Combat Search and Rescue mission in Afghanistan. The story centers around the fact that we've left no one behind in Afghanistan, dead or alive. This isn't a story about the Pave Hawk helicopter or the effectiveness of Night-Vision Goggles. Instead it's a look at how Airmen risked their lives deep in enemy territory to recover a Soldier that gave the ultimate sacrifice for his country. That's the face of the Air Force.
Too often though we fail to get out of our own way. For example many Airmen are either forbidden or unwilling to use their full names when talking to reporters. That has kept us out of some national-level stories of late.
For example, USA Today reporter Tom Vanden Brook, on a recent trip to Afghanistan couldn't use quotes provided by Airmen because they would only provide call-signs. These were great quotes about how the Air Force avoids collateral damage and avoids killing civilians in air strikes. That story, an important one for us, didn't get told.
Airmen and their stories are our key to success in a global information environment that operates at the speed of heat. If the Air Force wants to be competitive then we have to make it personal.
Monday, February 2, 2009
We Need to Talk
For the last 18 months my stump speech on the speaking circuit to whomever will listen goes something like this:
*We're in a communication revolution that started in the early 1980s and is in afterburner in 2009. I don't know where we are in the life-cycle of this communication revolution but I do know that it's not over and some incredible things are on the horizon. The revolution started when we evolved from IBM Selectrics to word processors and eventually computers that linked us to the rest of the world. And, let's not forget the wall-bound telephone has given way to cell phones and now the iPhone which lets us connect with anyone, or anything, almost anywhere.
*Technology wrought from the communication revolution has dramatically changed how we receive information and how we pass that information on to others. Check out Jeff Greenfield's piece on CBS Sunday Morning that aired Feb. 1. Mr. Greenfield clearly and succinctly recounts the changes in the communication environment over just the last five years. He says the revolution has been so dramatic that the word "change" just doesn't do justice to describe what has taken place.
*The communication revolution has also caused the business of the media to change dramatically. For the last 18 months I've predicted that by 2015 there will only be four printed newspapers left in America: the Wall Street Journal, the New York Times, the USA Today and the Washington Post. They're just too expensive to print and deliver and readers are going on-line to get the specific information they want from the sources they want to read. Just take a look at the Romenesko column and you'll see the media business is in dire straits.
The technology is designed to work for us. Gone are the days when we had to wait for the morning paper or the evening news to get caught up. Now we control what information we want to receive, when we want to get it, how we want to get it and we can pass it on to others we know are interested.
We have to make a few adjustments if the Air Force is going to stay "in formation" with regard to the changes in the communication environment. First, corporately we need to embrace the change. Many AF folks won't even be able to view the CBS news piece I linked to above because their work computers are blocked from accessing media sites. Secondly, Airmen at all levels must be armed with ROI--Rules of Information--so that they are cleared and available to engage the public. Thirdly, we in the Public Affairs career field need to merge our writing, video and photo capabilities and produce Internet-ready packages that communicate in ways the public wants to receive information.
The consequences are serious if we don't engage; our Air Force will be divorced from the national policy debate and others will define our capabilities and relevance.
The Air Force must have an enduring commitment to communicate with the public it serves. If they don't know, they won't care and we won't matter.
Wednesday, January 28, 2009
What America Thinks of Us
I am not surprised by the data because it mirrors research Air Force Public Affairs has seen over the last couple of years concerning those who would encourage young people to join the military services. The bottom line to the data in the Gallup survey is that parents and grandparents are extremely less likely these days to encourage their children or grandchildren to join a military service.
That's problematic because family support is critical to the success of a person serving in the military. Additionally, the pool of eligible 18-24 year-olds with a propensity to serve in the military has dwindled dramatically over the last few years. That means the Army, Navy, Air Force and Marines are competing hard for the same, small group of young adults who want to serve their country.
This trend didn't affect military recruiting in 2008 but it bares watching. If the economy gets stronger and parents and grandparents continue to downplay joining the military then we could have some recruiting challenges within a few years.
Meanwhile, this Gallup survey also revealed America's feelings about their military services. Americans viewed the Marine Corps as the most respected service with the Air Force placing a distant second in the survey.
Americans feel the Army is the service most critical to the nation's defense. The Air Force is second among most demographic groups surveyed with the Marine Corps either basically tied or in a very close third.
All the demographic groups identified the Air Force as the service in which they would most like to serve.
How Americans feel about their military services is extremely important to us. Their sons and daughters are handed tremendous challenges and great opportunities and we have to ensure they're well-trained, well-equipped and prepared for each.
Fortunately, we're still getting the best and the brightest and it's a great pleasure to serve with all of them.